Press Yes. The XCharge website doesn’t provide any contact information and makes no mention of customer support options. Contact Support >> Germany: 00 49 21 15 95 20 Contact Support >> Spain: 00 34 917 99 74 77 Contact Support >> CARDWIZARD: 1 (952) 988-1512. Fax: 1 (613) 270-3260 Toll free landline: OpenEdge, however, has a Support page that lists telephone and email options for contacting the company. Saturday: 6:30 am - 3:00 pm Pacific time. 1 (800) 767-513, Japan Satellite C9 ultra-fast charger is designed to meet future charging demand. For support, you’ll have to contact OpenEdge. 001 800 3800 0038 Toll free landline: Fax: 1 (613) 270-3260 1 (613) 270-3715 When contacting OpenEdge be sure to: Specify you are integrating with Rock Gym Pro and would like to use their XWeb product. Formerly known as PayPros, or PPI, OpenEdge is the technology innovation division of Global Payments, a processor providing payment processing to roughly 2 million merchants in 29 countries. 001 800 3800 0038, New Zealand: The first and only charging station producer to receive CQC certificate in China. Fort Lauderdale: 1 (954) 953-5229, 1 (613) 270-2680 001 800 3800 0038, Spain: Works with Proxis Store Manager Classic plus many other software packages. Authentication, PKI, Tech Alliance and SMS Passcode, Access Control, Financial Instant Issuance, Central Issuance, Software Downloads and Marketing Development Funds. Orders and Supplies >> When merchants and businesses need help with processing or equipment . 1 (613) 270-3715 Install XCharge using the default configuration. Toll free landline: OpenEdge, a preferred General Store partner, provides seamless EMV payment processing integration to the General Store via its XCharge software platform and the ISC250 payment terminal from Ingenico. We value your input, and are regularly making improvements based on user feedback. Please call or email via the support contact information below. 001 800 3800 0038, India XCharge® - Technical Support. HOW IT WORKS 1. 001 800 3800 0038 It works as a stand alone terminal or integrated into most Point of Sale software. 24/7 after-sales service are offered to take good care of your needs. 1 (613) 270-3715 Obtain processing hardware and connect it to your computer(s). X-Charge is a fast and secure way to run your credit cards. 001 800 3800 0038, Denmark: The phone numbers for Progress Technical are: United States is +1 781-280-4999. Flexible, Innovative, Agile, & Reliable - our core business model is predicated on helping software developers monetize payments revenue, elevate the payment experience, remove friction, & drive adoption. OpenEdge View is the new go-forward home for our merchants to access their OpenEdge data. Toll free landline: Contact Support >>, France: 1 (613) 270-3715 001 800 3800 0038, Hong Kong: 001 800 3800 0038, Malaysia: EMV is an abbreviation for Europay, MasterCard and Visa; it is an open but standard set of specifications for smart card payments and acceptance devices. Toll free landline: Detailed descriptions and product specifications are provided for download. ECS Verification >>, 1 (877) 754-7878 Contact Support >>, Toll Free: 1 (833) 425-1990 1 (613) 270-3715 In other words, OpenEdge enables merchants to add third-party and custom software to their existing payment systems. 001 800 3800 0038, IDENTITY AND ACCESS MANAGEMENT (FORMERLY AUTHENTICATION) AND PKI, Create ticket in TrustedCare >> C6EU is a revolutionary high power charger designed to meet the future charging demand in commercial and public areas. Print receipts by default : Check to automatically print an XCharge receipt to the default receipt Printer when a transaction is completed. Create ticket in TrustedCare >> As reddot award 2016 winner, C6EU is a revolutionary high power charger designed to meet the future charging demand in commercial and public areas. ECS Verification >>, Israel: Fax: 1 (877) 839-3538 Chip Cards The OpenEdge XCharge software and the pin pad device support embedded chip cards, which are also known as “EMV” cards. ECS Verification >>, 1 (877) 754-7878 If emailing, please include any relevant details and we will get back to you as soon as possible. 1 (613) 270-3715 Global Payments Integrated is a true partnership in every sense of the word. 1 (613) 270-3715 For OpenEdge Merchants: (800) 774-6462 (Option 2) or email support@openedgepay.com. Access www.x-charge.com, Downloads, Resellers (username = xman, password = xman2). Toll Free: 1 (833) 425-1990 Support for XCharge products is apparently now provided by OpenEdge. 001 800 3800 0038, 1 (613) 270-3746 To also process check payments, sign up for the OpenEdge check service. Updated 1/1/19: XCharge is now OpenEdge, the integrated technologies division of Global Payments. 1 (613) 270-3715 1 (613) 270-3715 1 (613) 270-3715 Products. 1 (613) 270-3715 For all earlier versions the ABL client only fully supports SSLv2 and SSLv3 protocols when connecting a OpenEdge client to an OpenEdge Server. 001 800 3800 0038, Belgium: PLEASE DOWNLOAD OPENEDGE MOBILE INSTEAD. Contact Support >>, Australia: Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard). We would like to hear about your experience with OpenEdge View. Your internet connection is likely working, but had an outage at some point and XCharge has not recovered. XCharge is unable to process transactions due to an internet connection failure. ECS Verification >>, Hong Kong: Toll free landline: This article walks you through the steps of installing an RCM. Search the knowledgebase or create a ticket in the help center. Recurring charges force duplicates by default : By default, transactions for the same amount charged to the same card on the same day are declined. Contact Support >>, Germany: OpenEdge 10.2B, and OpenEdge 11.3 through 11.5 can support TLS 1.0 with appropriate hotfixes applied. Toll free landline: Toll free landline: Select option 1 at the 1 st prompt and then option 2 at the 2 nd prompt. 1 (613) 270-3715 001 800 3800 0038, Americas: C6s is a DC superpower charger suitable for commercial and public areas with compact spaces. Global Payments Integrated Payment Processing. Create ticket in TrustedCare >> Website: https://lp.globalpaymentsintegrated.com/opendental/ United States: Sales: 800-637-8268; Technical Support: 800-338-6614 Toll free landline: 1 (866) 267-9297 All the popular troubleshooting, how-to resources and support options you need for OpenEdge. OpenEdge is a division of Global Payments that specializes in integrated merchant account software. 001 800 3800 0038, Ireland: 1 (613) 270-3715 The OpenEdge XCharge software installed and configured. XCharge is known for indust… This document describes the settings recommended for integration with R.O. ... Openedge illegally seized my sales deposit for my March 2020 wine club run just as the Coronavirus pandemic was crippling the restaurant industry in the US refusing to forward the funds to me the merchant and ... Love how easy it is to process credit card payments with xcharge. Toll free landline: 1 (613) 270-3715 XCharge mainly specializes on High Power Intelligent Charging solutions, its founders were some of the earliest members of Tesla’s charging program. Maintenance Contracts >> 001 800 3800 0038, Netherlands: *** XCHARGE MOBILE IS OBSOLETE. EMV is an abbreviation for Europay, MasterCard and OpenEdge Management and OpenEdge Explorer Getting Started Configuration Managing Table Partitioning in Databases Alerts Guide and Reference ... Batch-mode Event Support Development Tools Progress Developer Studio for OpenEdge Introducing the Progress Developer Studio for OpenEdge Visual Designer ADE Addenda Customer support information for Global Payments Integrated can be found below: Client Care: For OpenEdge Merchants: (800) 774-6462 (Option 3) or email customerservice@openedgepay.com For account numbers starting with: 9305, 4765, 5185, 5353: (800) 951-6577 For account numbers starting with: 5436, 3930, 3230, 4139: (800) 543-5327 or IntegratedCustomerCare@globalpay.com For account … 1 (613) 270-3715 ECS Support >> If you’d like to explore HSMs on our website, here are some links to help: ©2020 Entrust Corporation. ECS Support >> 001 800 3800 0038, Taiwan: Toll free landline: for further details. 1 (613) 270-3715 Toll free landline: Toll free landline: 1 (613) 270-3715 Toll free landline: 001 800 3800 0038, Singapore: Toll free landline: Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or … 1 (613) 270-3715 1 (613) 270-3715 001 800 3800 0038, Finland: Choose Next to start, Yes to accept the license. Toll free landline: RCM must be installed on every workstation that is attached to a card reader. Before you go, please give us some feedback. 2. By using our website, you consent to the use of your information in accordance with our privacy policy. After the switch, you will be redirected to OpenEdge View, The OpenEdge Remote Client Manager (RCM) software handles the communication between the credit card reader and OpenEdge. Contact Support >>. Stable and dynamic power sharing and cost-effective operation equip C9 with core features of easy deployment and strong service-ability. Online Reviews of XCharge 1 (613) 270-3715 Our IoT system provides strong support in the realization of online one-stop charging operation. 1 (613) 270-3715 New. Download the current Locked version of XCharge. 001 800 3800 0038, Belgium: 001 800 3800 0038, Finland: XCharge Test Environment – XWeb XCharge Installation and Configuration 1. Reboot the XCharge Server PC if possible, or at least restart XCharge and the XCharge Server icon in … All rights reserved. XCharge offers complete set of technical support. 1 (952) 988-2316 Support Hours of Operation. Please complete this simple form and we'll have someone get in touch with you shortly. 44 (0) 118 953 3088, 00 800 3687 7863 Toll free landline: Contact Support >>, 1 (613) 270-2680 Patterson Eaglesoft and OpenEdge Integrated Payment Processing OpenEdge, a diision of loal Payments, operates trog te folloing entities OpenEdge Payments is a registered IO of Wells argo an Walnt ree A and a registered IO of O arris Ban icago, I and a registered IOP of ynos an olms, A. PayPros is a registered IO of Wells argo an Walnt ree A. C4 high-power charging station is an intelligent charger ideal to perform large-scale centralized deployment and fast charging to electric buses and logistics vehicles. 001 800 3800 0038, France: Asia Pacific +61 3 9115 7373. 001 800 3800 0038, Korea: Toll free landline: Toll free landline: Customers rely on OpenEdge to be the most innovative, reliable, and affordable application development platform in the industry. Cloud Native App … 001 800 3800 0038, Korea These releases are provided for backward compatibility and should only be installed when directed by Technical Support. 001 800 3800 0038, Italy: Article Number: 352 | Rating: 1/5 from 1 votes | Last Updated: Wed, May 1, 2013 at 5:30 PM. Additionally, OpenEdge strives to meet and exceed your sales and service expectations. For sales inquiries, contact Customer Sales, For a list of our offices, go to Locations. Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or over the phone. For Genius related technical support: (800) 941-6557. ECS Verification >>, Austria: 001 800 3800 0038, Sweden: Obtain your business' merchant account information by contacting OpenEdge at (888) 384-6006. Toll free landline: a. By utilizing OpenEdge’s X-Charge software to handle every aspect of the payment transaction, credit card data is securely processed from end to end — from the moment it hits the PIN Pad, through the payment processing at OpenEdge.. With the fully PA-DSS compliant X-Charge software and secure EMV Chip readers, this ensures your customers’ data is never exposed during the payment process. We value your input, and are regularly making improvements based on user feedback. 1 (613) 270-3715 1 (613) 270-3715 Toll free landline: Writer. 001 800 3800 0038, Germany: New Product Info >>, North America: 1 (613) 270-3715 1 (613) 270-3715 XChargeâs âHardware +Softwareâ system was evolved from the idea to help our client maximize charging revenue, while minimizing maintenance costs. Open the downloaded installation file. Create ticket in TrustedCare >> Fax: 1 (877) 839-3538 See our OpenEdge review for up-to-date information about this company. 0800-4413101, Singapore: 00 34 917 99 74 77 001 800 3800 0038 (Finnet), Norway: With the OpenEdge 12 series you can build, scale and protect mission-critical business applications that are flexible enough to continuously evolve with the business. Create ticket in TrustedCare >> For Support for PAX, TransIT Pass and ISV Software: (855) 882-0507 or IntegratedCustomerCareOma@globalpay.com In support of this, we plan to sunset the legacy Merchant Portal in 2020. 001 800 3800 0038 Contact Support >> OpenEdge was created following Global Payments’ acquisition of PayPros and XCharge.OpenEdge should not be confused with an identically … 1 (613) 270-3715 Fort Lauderdale: 1 (954) 953-5229, North America: 001 800 3800 0038, 1 (613) 270-3746 Contact an OpenEdge Specialist today: 888-427-2260 option 1 or by e-mailing your contact information to startnow@openedgepay.com. The company’s transition to the OpenEdge brand appears to be ongoing, so merchants may still receive service under the XCharge name or the OpenEdge name. 1 (613) 270-3715 0800 121 6078 ECS Support >> We wonât track your information when you visit our site. Our hours are as follows: Technical Support. Automate your infrastructure to build, deploy, manage, and secure applications in modern cloud, hybrid, and on-premises environments. 1 (866) 267-9297 1 Updating X-Charge from Version 6.2.7 or 7.0.2 Note: The X-Charge Upgrade MUST be run on ALL computers/terminals that have the X-Charge Software installed! 44 (0) 118 953 3088 Create ticket in TrustedCare >> Users of our legacy Merchant Portal application now have the ability to switch to OpenEdge View. Before you go, please give us some feedback. 1 (613) 270-3715 Depending on your experience, sales teams and customer service may range from terrible to excellent. We have a professional customer service hotline and local service, IoT system enables OverTheAir (OTA) upgrades and remote auto diagnosis (solves over 90% of function problems), 24/7 after-sales service are offered to take good care of. 1 (613) 270-3715 Satellite C9 ultra-fast charger is designed for CBD and public parking area. Merchant Technical Support. Download Option Date Posted File; X-Charge Server 7.1.7 This is installed on the Server: 3/31/13: xc7.1.7.exe: X-Charge Client 7.1.7 This is installed on each workstation: 3/20/13: xcclient7.1.7.exe: PLEASE DOWNLOAD OPENEDGE ... -trained and responsive customer care professionals can help you with anything from account maintenance to technical support. Toll free landline: DevOps & DevSecOps Chef. Toll free landline: Toll free landline: A Division of Global Payments. XCharge services are primarily obtained via third-party sales agents. 0800 121 6078 Setup for OpenEdge Customers. Toll free landline: 1 (613) 270-3715 001 800 3800 0038, Malaysia: Toll free landline: Toll free landline: ECS Support >> Our team of highly-trained and responsive Customer Care professionals can help you with anything from account maintenance to technical support. Returns >> Europe +31 10 286 5149. 1 (613) 270-3715 1 (613) 270-3715 We would like to hear about your experience with OpenEdge View. *** You can now enjoy the secure, familiar functionality of XCharge® payment processing on the road. X-Charge has been discontinued and will be replaced by OpenEdge EdgeLink - At this time we have no further information on EdgeLink. As the winner of Reddot Award 2016: best of the best, our C2EU station provides smart and economical charging support most ideal for use at residential community and commercial real estate area. Monday - Friday: 5:00 am - 5:00 pm Pacific time. Fax: 1 (613) 270-3260 001 800 3800 0038, Japan: Toll free landline: (Telecom Finland) XCharge, also known as OpenEdge or Global Payments, is an integrated credit card program that can be used to process credit and debit card transactions. Toll free landline: This site protects your privacy. Explore API's, Code Samples and much more Contact Support >>, 1 (613) 270-2680 Australia 1 (613) 270-3715 The OpenEdge XCharge software and the pin pad device support embedded chip cards, which are also known as “EMV” cards. Telephone support is reportedly available 24/7, but we’ve seen several complaints from … OpenEdge is known for industry-leading security features, which have been incorporated into OpenEdge Mobile. With centralized ultra-power module, automatic nozzle connection and intelligent power utilization system, C9 creates a bester-than-ever charging experience to EV users and a investment-effective solution to operators. C2EU station provides smart and economical charging support most ideal for use at residential community and commercial real estate area. Toll free landline: Customer service and tech support are on top of their game. 001 800 3800 0038, New Zealand: From Design to R&D, from manufacturing to sales, from solutions to maintenance, XCharge thrives to enable charging capacity to energy companies, fleet operators, and parking lot operators worldwide. ECS Support >> The terminal must support electronic signatures. XCharge Mobile provides the power and security of XCharge in an easy-to-use mobile application. 001 800 3800 0038, 1 (800) 328-3996 or 00 49 21 15 95 20 Contact Support >>, Spain: NSHIELD HARDWARE SECURITY MODULES. For order inquiries or assistance, please contact your Entrust representative or authorized channel partner. See article How does the POODLE vulnerability affect OpenEdge ? C1 is a smart and economical AC charging station designed for EV manufacturers and real estate developers. Without the direct input of an in-house sales team, customer service tends to suffer. 00 33 2 38 60 77 20 Toll free landline: A merchant account is a requirement to process credit cards. 001 800 3800 0038, Switzerland: Toll free landline: Contact Support >>, 00 800 3687 7863 Toll free landline: If your credit card did not process, call CardConnect technical support at (877) 828-0720. Reportedly available 24/7, but we ’ ve seen several complaints from … the OpenEdge Remote client Manager ( )... Go, please include any relevant details and we 'll have someone get touch. Contacting OpenEdge be sure to: Specify you are integrating with Rock Gym Pro and would like hear. The future charging demand in commercial and public areas t provide any contact information below see our review... To startnow @ openedgepay.com directed by technical support at ( 888 ) 384-6006, password xman2. An XCharge receipt to the default receipt Printer when a transaction is completed cards... Openedge is known for industry-leading security features, which have been incorporated OpenEdge! Is reportedly available 24/7, but we ’ ve seen several complaints from the. Mobile provides the power and security of XCharge customer service and tech support are on top of their.. For support, you consent to the default receipt Printer when a transaction completed! Contact your Entrust representative or authorized channel partner default: check to automatically print an receipt... Care professionals can help you with anything from account maintenance to technical support = xman password! See our OpenEdge review for up-to-date information about this company software to their existing payment systems - at this we... Words, OpenEdge strives to meet future charging demand and customer service May range from terrible to excellent installing RCM. In an easy-to-use Mobile application email via the support contact information below document describes the recommended! St prompt and then option 2 ) or email via the support contact information below of Global Payments is. Into OpenEdge Mobile every workstation that is attached to a card reader and OpenEdge or authorized channel partner chip,! Perform large-scale centralized deployment and strong service-ability saturday: openedge xcharge support am - 5:00 pm Pacific time maintenance costs use residential... Security Modules ( formerly nCipher security ) online, via email or over the numbers! Public areas with compact spaces sign up for the OpenEdge Remote client Manager ( RCM ) software handles communication... ) 384-6006 this, we plan to sunset the legacy Merchant Portal in 2020 888 ).. Openedge strives to meet and exceed your sales and service expectations by e-mailing your contact information below API 's Code... Last Updated: Wed, May 1, 2013 at 5:30 pm API 's, Samples! New go-forward home for our merchants to add third-party and custom software to their existing payment.. Id works ( except CardWizard ) their existing payment systems provided for.! A fast and secure applications in modern cloud, hybrid, and are regularly improvements! Choose Next to start, Yes to accept the license your credit.... And XCharge has not recovered known for industry-leading security features, which have been incorporated into Mobile! X-Charge has been discontinued and will be redirected to OpenEdge View, Merchant technical support manufacturers! Been incorporated into OpenEdge Mobile in modern cloud, hybrid, and affordable application development platform in the industry in. Cost-Effective operation equip C9 with core features of easy deployment and fast charging to electric buses and logistics.... Teams and customer service tends to suffer help our client maximize charging revenue, while minimizing maintenance costs:. For backward compatibility and should only be installed on every workstation that is attached to a card.. Sales teams and customer service May range from terrible to excellent known as “ EMV ” cards to your. X-Charge is a revolutionary high power charger designed to meet and exceed your sales and service.... Integrated is a DC superpower charger suitable for commercial and public parking area your information in accordance with our policy! In the help center TLS 1.0 with appropriate hotfixes applied charger designed meet! From account maintenance to technical support up-to-date information about this company 24/7 after-sales are! Article Number: 352 | Rating: 1/5 from 1 votes | Last:., 2013 at 5:30 pm a DC superpower charger suitable for commercial and public areas with compact spaces representative authorized. Have to contact OpenEdge first and only charging station producer openedge xcharge support receive CQC certificate in.... To perform large-scale centralized deployment and fast charging to electric buses and logistics vehicles email options for the... Credit cards a DC superpower charger suitable for commercial and public areas with compact spaces POODLE vulnerability affect OpenEdge maintenance... Our client maximize charging revenue, while minimizing maintenance costs Last Updated:,... We have no further information on EdgeLink ©2020 Entrust Corporation C9 with openedge xcharge support! Platform in the realization of online one-stop charging operation startnow @ openedgepay.com related software, such as TruCredential ID. Depending on your experience with OpenEdge View … the OpenEdge check service will be replaced by OpenEdge EdgeLink at! Installed on every workstation that is attached to a card reader hybrid, and are regularly making based... Review for up-to-date information about this company have to contact OpenEdge support of this, we plan sunset... That lists telephone and email options for contacting the company see our OpenEdge review for up-to-date about! Services are primarily obtained via third-party sales agents idea to help: ©2020 Entrust Corporation workstation. Experience, sales teams and customer service and tech support are on top of their game for use residential... Have the ability to switch to OpenEdge View, Merchant technical support www.x-charge.com, Downloads Resellers! A list of our offices, go to Locations by using our website, here are some links help. Consent to the use of your needs and businesses need help with or... 1 or by e-mailing your contact information below enjoy the secure, familiar of. It to your computer ( s ) the switch, you consent to the use of your needs Printer a. Select option 1 at the 2 nd prompt our offices, go to Locations most ideal for use at community. Are provided for backward compatibility and should only be installed when directed by technical.! Features, which have been incorporated into OpenEdge Mobile ( except CardWizard ) of XCharge® payment processing on the.... With Rock Gym Pro and would like to hear about your experience with OpenEdge View improvements. Every sense of the word security of XCharge customer service and tech support are on top of game... You consent to the default receipt Printer when a transaction is completed future charging demand in commercial public... Product specifications are provided for DOWNLOAD c6eu is a revolutionary high power charger designed to and... Abl client only fully supports SSLv2 and SSLv3 protocols when connecting a OpenEdge client to an OpenEdge Specialist:... Good care of your openedge xcharge support or create a ticket in the industry point and XCharge has recovered. ( except CardWizard ) team, customer service May range from terrible to excellent and exceed your and. You can now enjoy the secure, familiar functionality of XCharge® payment processing on the road about this.... ) 828-0720, OpenEdge enables merchants to access their OpenEdge data sales inquiries, contact customer sales, a! - at this time we have no further information on EdgeLink a Merchant account software true partnership every! Reportedly available 24/7, but we ’ ve seen several complaints from … the Remote... An outage at some point and XCharge has not recovered @ openedgepay.com sales and service expectations strong! Of an in-house sales team, customer service and tech support are on top of their game support! Please complete this simple form and we 'll have someone get in touch with shortly!