Learn More > > FACE COVERINGS REQUIRED ON BOARD METRO All Metro customers and operators are required to wear a face covering on board Metro buses. Rio Metro Regional Transit District Sandoval County Office 1804 … Greenline 3065 Beyer Blvd. Customer notices (in French) General | Train | Bus | Metro | Terminus | Stationnement incitatifs | Ticket offices Personalize your schedules using My account. Be careful, the content can be updated without reloading the page, visit our accessibility section for more information Passer au contenu principal. Customer Service Information Monday - Friday, 10 a.m.-5 p.m. 713-225-0119 713-652-8969 (TDD) MACS-WEB Book Trips 5 a.m.-5 p.m., 7 days a week Confirm or Cancel trips, 24/7. Please use our online services and mobile applications to stay connected. Information request Find an answer to your questions Personal details. If this is your first time, use this Registration Page to create a new account. The panel will review and approve a terms of reference then begin the work of assessing existing plans to improve customer service, advise on where the TTC should seek outside expertise to achieve its objective, conduct public consultations, and draft a customer charter or “bill of rights.” It is intended that the advisory panel will publicly report its recommendations by June 30. Get your career on the right track! METRO RideSponsor Program 713-739-4015 Client.Services@RideMETRO.org Trips are provided for any purpose. All complaints will be entered and tracked in Metro's Customer Relationship Management database. If you have purchased a travel pass from a metro ticket issuing machine and it isn’t the one you wanted, you can go to a Punt TMB customer service offer having first met a prior apointment and, so long as it remains unused, they will change it for a travel pass that better suits your needs worth an … For all MTA services, dial 511, the New York State transit and traffic line. While the phone number is changing, the service remains the same. Transit Tech Tools. To reach Metro headquarters at the Jackson Graham Building (600 5th Street, NW): Operating Hours: 05h00 - 21h00 (Monday to Friday) 06h00 - 14h00 (Saturday) Closed on Sunday and Public Holidays. The Bus Stop (Sales Office): Route 14 bus stop at airport is moving 10/26/2020 3:22:00 PM. Now, you can text to find out when the next bus is leaving from your stop, you can watch your bus moving on a fancy map, you can download the MyStop app or you can sign up for alerts. Please let the Metro representative know which language is needed. Fixed Route Bus Service. Customer service. Read about our regional commitment to Metro Mobility. In Person. Metro values your feedback. Visit the Metro Transit Service Center in downtown Minneapolis or downtown St. Paul for trip planning assistance, to pick up printed schedules or to buy or add value to a … Customer service. Your information is important to us. NFTA-Metro | 181 Ellicott St. | Buffalo, New York 14203 NFTA 716-855-7300 | NFTA-Metro Customer Care 716-855-7211 | TTY/Relay 711 or 800-662-1220 Get in contact with the MetroLINK customer service representatives. Stay Connected (Social Media) Connect with us on social media and get up-to-the-minute information regarding MetroLINK’s services. About Overview. Do we disclose any information to outside parties? The New York City Transit Customer Service Center is located in lower Manhattan, but we're here to help you via our web tools and over the phone at 511 as well. Appointment request; Application FM/FN profile; Complaints, claims and suggestions; Lost property ; Information request; Payment of penalty fares; Submission of statements; Other procedures; User guide. METRO STAR Vanpool 713-224-RIDE (7433) Toll free 1-888-606-RIDE (7433) STAR@ridemetro.org. MetroLINK offers a number of ways you can get up-to-the-minute next bus arrival information on your mobile device or desktop. Customer Service Call Kiosk 7 days a week, 8am–5pm. Call Customer Relations at 202-637-1328. SBS Transit teams up with RATP Dev to deliver world-class metro services in Singapore. Transit Tech Tools. Complete this form to report an issue or submit a comment about facilities or equipment such as bus stops, shelters, stations, ticket machines, heaters, lighting, and Park & Rides. 920 Pacific Avenue, Downtown Santa Cruz (831) 425-8600 Dedicated METRO police officers patrol bus and rail lines, Park & Rides and Transit Centers. Call: 0191 203 3199 Open 9am - 5pm, Monday to Friday Email: [email protected] Pay a fine. likelihood that they would recommend Metro rail or bus services to a friend or colleague. Rio Metro Regional Transit District Administrative Office 809 Copper Avenue NW Albuquerque, NM 87102 866-795-RAIL (7245) Contact For: NM Rail Runner Express and Rio Metro bus routes. First Surname. Exo - Bus, train & paratransit for the Greater Montreal area. Your report will be reviewed by Customer Relations staff and given appropriate management follow-up. System Map. $2.00: $1.00: Children 5 and under ride for free: Free: Free: All Fare Types: Fares; Where to Buy; Order Online; Fare Vending Machines; Student Fares; Reduced Fare Program; Find a Nearby Retail Location. Service disruption information for road works, road closures and event closures. Learn more. If your comments are lengthy or complex, we urge you to use e-mail rather than this form or to contact a Metro Passenger Relations Representative at 213.922.6235 or 1.800.464.2111 Welcome to Metro. $2.00: $1.00: Children 5 … Get Started. Cloud, Sartell, Sauk Rapids and Waite Park, Minnesota. Make sure you take advantage of our many different services. METRO's real-time bus tracking system has arrived. Trips are provided for any purpose. Metro Transit is your "go to" agency for public transportation throughout King County. Submit a paper comment form, which are available inside all Metrorail stations. Complete this form to report an issue or submit a comment about facilities or equipment such as bus stops, shelters, stations, ticket machines, heaters, lighting, and Park & Rides. AT is responsible for all the region's transport services, from roads and footpaths, to cycling, parking and public transport. Please consult the legal holidays list. Local Bus & Light Rail 1-Day 1-Ride; Full Fare. The City appointed Metrobus in terms of the Service Delivery Agreement to provide bus transport services to the residents of Johannesburg. Fares have been suspended for riders who depend on public transportation for essential trips. If you want to obtain a reduced fare photo ID OPUS card or recover the balance paid on a lost, stolen, or damaged photo ID OPUS card (reduced fare only) Legal Holidays. Rider Safety & Accessibility. The Customer Service line at 416-393-3030 and TTY 416-338-0357, will temporarily operate on reduced hours, from 7 a.m. to 8 p.m. Information on fares, routes, schedules and service . COVID-19 info. Select the type of communication you want to make: Contact. 8 a.m. - 5 p.m. Sundays and the following designated holidays: Customer Service is closed on the following holidays: Valley Metro is committed to operating its programs and services without regard to disability, race, color or national origin, and encourage diversity on our committees and advisory boards, in accordance with applicable federal statutes: Title II of the Americans with Disabilities Act | ADA Public Notice/Policy Statement | ADA Complaint Process, Title VI of the Civil Rights Act | Title VI Public Notice/Policy Statement | Title VI Complaint Process, © Copyright 2019 Valley Metro. Main Menu. Full details here. Customer Service and STS offices are closed until further notice. All complaints will be entered and tracked in Metro's Customer Relationship Management database. Submit a Customer Contact Form. SORTA/Metro Attn: Customer Service 525 Vine Street, Suite 500 Cincinnati, OH 45202. 314-982-1400. Click here for details. 08/12 - 11h06 RATP Group trials a SOLARIS hydrogen bus with AIR LIQUIDE . For best results, login to the Customer Assistance System to offer a commendation, make a suggestion or file a complaint. You’ll share your ride with other passengers in modern, wheelchair-accessible vehicles. Second … Changes to services from 16th January. Service disruption. ; If you prefer, or if you need transit information, you may email us directly at csr@valleymetro.org You may also call us at (602) 253-5000 or TTY (602) 251-2039 for immediate assistance. 6 a.m. - 8 p.m. Monday through Friday Information about school buses services and journeys. Be Bright Be Seen. Bus Train Ferry; Cycling & Walking; Driving & Parking; Projects & Roadworks; About us; Kia Ora Auckland, Welcome to AT. However, you can still place orders over the telephone by contacting our Customer Service Centre at 722-9400. Each section will have a limit of 10 patrons per service. Transit services and trip frequencies have been adjusted. Lost Property. 181 Ellicott Street Buffalo, New York 14203 Customer Care (716) 855-7211 TTY / Relay 711 or (800)622-1220 metro.nfta.com info@nfta.com General information, bus and rail schedule times, and basic trip planning is available 24 hours a day … Changes to services from 16th January. When an object is found, it usually takes about 48 hours for it to arrive at the customer service centre. SUGGESTION. Customer Service: (608) 266-4466 24/7 Cancellation Line: (608) 267-1107. mymetrobus@cityofmadison.com. To reach Metro headquarters at the Jackson Graham Building (600 5th Street, NW): Each section will have a limit of 10 patrons per service. School bus and journeys. 08/12 - 11h08 Your press contacts . 416-393-4636 (INFO), Automated information available 24 hours daily. If you require an interpreter, please call 206-553-3000 and select the interpreter option (Press 1) from the menu when prompted. Ages 19-64: $4.00: $2.00: Reduced Fare. Starting on November 13, we will not be servicing the current stop and shelters, but instead we will travel the outer perimeter and service the departures exit/entrance. Maps & Schedules. Metro Mobility is a shared ride public transportation service for certified riders who are unable to use regular fixed-route buses due to a disability or health condition. Information about who to contact if you lose something on our buses. ... Northside Transit Center offers residents and visitors to Northside a safe and efficient way to travel through one of Metro's busiest service areas. Customer Service is available Monday through Friday, 7 a.m. to 6 p.m. Main Switchboard. Weekdays, 6:30 a.m. - 6 p.m. Closed weekends and major holidays. Common problems addressed by the customer care unit that answers calls to 323-466-3876 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. For all MTA services, dial 511, the New York State transit and traffic line. Metro Customer Relations: CustomerRelations@metro.net 213.922.6235 1.800.464.2111. Learn More > > Recent News. Detours will not be included on the, so call 330-762-0341 for detour information. Our Customer Service has thought of everything: new tools, service status data, lost and found, and much more. The guard will direct the customer to the correct area for seating. On a … Call Centre (For Enquiries, Compliments and Complaints) Tel: 0860 JOBURG (562 874) or 011 375 5555 option 6 for Metrobus. Jan 13, 2021 Rosa Parks bus to participate in annual … Metro Bus and Rail. Customer service is available by phone on 0900 - 80 11 (usual call charges) Monday through Saturday, 08:00 – 19:00 Not on Sunday and public holidays: Good Friday, Easter Sunday, King's Day, Ascension, 1 May Labour Day, 5 May Liberation Day, Whit Monday, 1st and 2nd day of Christmas, and New Years Day. Contact Valley Metro. With Winter approaching it's harder for our drivers to see people waiting at bus stops in the dark. Read about our regional commitment to Metro Mobility. Telephone: 917 796 399 902 444 403. Punt TMB customer service points ; Bus and metro staff ; Digital Punt TMB: virtual office. CapMetro is offering complimentary curb-to-curb service for eligible community members to receive the COVID-19 vaccination. Please be as complete as possible so that we can identify the location and forward your comments to the appropriate department. Learn More >> COVID-19: Staying Proactive. Search metro.net, The Source, and El Pasajero COVID-19: Metro has adjusted service in response to COVID-19 and face coverings are required on all buses and trains. Ages 6–18, 65+, Medicare, people with disabilities. MetroLINK offers a number of ways you can get up-to-the-minute next bus arrival information on your mobile device or desktop. Ages 6–18, 65+, Medicare, people with disabilities. Customer Care Center: 513-632-7575 customerservice@go-metro.com Weekdays, 8:30 a.m. - 5 p.m. Metro Schedule and Route Information: 513-621-4455 planmytrip@go-metro.com Weekdays, 6:30 a.m. - 6 p.m. Closed weekends and major holidays. 10 for Amtrak, 10 for Greyhound/Indian Trails/and Miller Transportation, and 10 for Metro passengers. Full details here Report a problem. Stay Connected (Social Media) Connect with us on social media and get up-to-the-minute information regarding MetroLINK’s services. CONGRATULATION / GRATITUDE. Find out here. We are trying to minimise the impact this will have on your journey and anticipate this being in the region of 80% of pre-Covid levels. Customer Service Hours: Monday-Friday: 5:00 a.m. - 9:00 p.m. FAQ: View our Frequently Ask Questions. Submit a Customer Contact Form. COMPLAINT. Washington Metropolitan Area Transit Authority 600 5th Street, NW Washington, DC 20001. | Privacy Notice, Get info on Valley Metro service, events & more, If you prefer, or if you need transit information, you may email us directly at. Washington Metropolitan Area Transit Authority 600 5th Street, NW Washington, DC 20001. Like most websites, if you turn your cookies off, some of our services may not function properly. Customer Comment Form By Mail. Metro Transit's new general manager is rolling out a list of improvements to buses and trains in response to what he says is a service crisis across the agency. Our Customer Service analysts will investigate any service matters or concerns you may have, and will record your comments or feedback about Metro service. METRO Home Metropolitan Transit Authority of Harris County 1900 Main St. Houston, Texas 77002 713-635-4000 METRO's mission is to provide safe, clean, reliable, accessible and friendly public transportation services to our region. View Map. We’re here to get you there. The guard will direct the customer to the correct area for seating. METRO's real-time bus tracking system has arrived. How to Ride . METRO is here to help you get where you need to go, however you need to get there. It will also allow for three customers to be in line at the customer service counter. Suite B103, San Diego, CA 92154 San Diego, California United States INFORMATION REQUEST. metropolitan bus service Metrobus was incorporated in 2000 and is a wholly owned Municipal Entity of the City of Joburg. To reach an MTA service, simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels. It will take a moment but an interpreter, in the requested language, will join the call. >> Search Forms Customer Service. Lost & Found Services; Bus Pass Sales (including CRUZ Cards) Bus Pass Mail-Order Forms; Reloading of new value onto CRUZ Cards . Use our Customer Comment form to provide commendations, complaints or suggestions. Operator-assisted service is available from 8 a.m. to 6 p.m. daily, except statutory holidays. Trip Planning & Customer Service: 305-891-3131 Accommodations for Persons with Disabilities People who require assistance because of their disabilities in order to participate in the programs, activities or services of the Miami-Dade Transit Department, may contact … It will also allow for three customers to be in line at the customer service counter. Full details here A public corporation, the STM serves the mobility needs of the population by offering an efficient public transit system (bus and metro). Ages 19-64: $4.00: $2.00: Reduced Fare . Questions via Twitter: @GVB_klanten Monday through Saturday, … Relax and enjoy your ride. Metro values your feedback. 7 a.m. - 7 p.m. Saturdays ... Click here for details. Akron, Ohio Web Design by Evolve Creative Group. Regular business hours: Metro's Customer Information agents will continue to handle approximately 50,000 calls a week from riders seeking assistance with bus and rail trip planning. You may also call us at (602) 253-5000 or TTY (602) 251-2039 … 10 for Amtrak, 10 for Greyhound/Indian Trails/and Miller Transportation, and 10 for Metro passengers. A Switchboard operator will transfer your call to the correct department within Metro. If you would like to request timetables, maps, or brochures, e-mail us at: CustomerRelations@Metro.net. To reach an MTA service, simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels. Email: customer@mbus.co.za. ; If this is your first time, use this Registration Page to create a new account. LOST PROPERTY. Santa Cruz Transit Center Customer Service Hours. Before you leave for the bus stop, be sure you have the correct fare or money (see below) for your trip. ... Track Your Bus. Office Locations . Fares. METRO ON REGULAR SCHEDULE ON MLK Day, JAN. 18. METRO transports more than five million passengers annually to work, to school, to medical appointments and to some of the best places in town. Call Customer Relations at 202-637-1328. College Connect. Get in touch with us! Pacific Station Customer Service Window Currently closed, check back for updates & reopening date. So many ways to know when your bus is here! Local Bus & Light Rail 1-Day 1-Ride; Full Fare. The lobby remains closed to the public until further notice . So many ways to know when your bus is here! For best results, login to the Customer Assistance System to offer a commendation, make a suggestion or file a complaint. Some Metrobus express routes have been suspended. If you would like personal assistance or have any questions, contact Metro Transit Information directly at 314-231-2345 or 618-271-2345 (phone) or 314-207-9786 (text), Monday through Friday, 7 a.m. – 6 p.m. Catch Your Bus. In Person. Online customer service. Name. We hire a variety of roles, from bus drivers and Trolley operators to planners and customer service agents. News & Events. Your input helps us provide better service. Lost Property. Home. Metro Bus provides safe, reliable and friendly public transportation services for the cities of St. Choose a Direction . Choose a Route . Thank you for taking time to share your experience aboard Metro Bus or Rail with us. Information about who to contact if you lose something on our buses. You may also call us at (602) 253-5000 or TTY (602) 251-2039 for immediate assistance. All Rights Reserved. Learn more about the RATP Group; To the Newsroom; Join us; Connect to maRATP. How can we help you? Detours will not be included on the, so call 330-762-0341 for detour information. Google Transit data is accurate & updated to the best of our ability. To make riding the bus easier, Metro is proposing an across-the-board fare simplification. Frequently Asked Questions. Your Bus is Here! Trip Planner. Pacific Station Customer Service Window Currently closed, check back for updates & reopening date. Customer Service Call Kiosk 7 days a week, 8am–5pm. STM photo studio. recherche : taper les premières lettres et choisissez dans la liste de suggestion. ; to the residents of Johannesburg available inside all Metrorail stations 2000 is... 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Stop ( Sales Office ): Fares have been suspended for riders who depend on public transportation King! 5 p.m. Metro Schedule and Route information: 513-621-4455. planmytrip @ go-metro.com contact Customer service call Kiosk 7 a... Learn more about the RATP Group ; to the Customer service directly by an form. Jan. 18 however, you can still place orders over the telephone by contacting our Customer service and footpaths to... Call Kiosk 7 days a week, 8am–5pm Entity of the service Delivery Agreement to bus... Which are available inside all Metrorail stations - 5 p.m. Metro Schedule and information. Back for updates & reopening date complaints will be entered and tracked in 's... Variety of roles, from roads and footpaths, to cycling, and... Questions Personal details resources below 7 days a week, 8am–5pm responsible for all MTA services, bus! Passengers in modern, wheelchair-accessible vehicles to see people waiting at bus stops in requested. 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Contact Valley Metro public transport which language is needed phone number is,! Answer to your questions Personal details something on our buses need to go, however you need to where.: please use this form to provide commendations, complaints or suggestions 3:22:00 PM with. Service 525 Vine Street, Suite 500 Cincinnati, OH 45202 region 's transport to! Operators to planners and Customer service Window Currently closed, check back for updates reopening... The City appointed Metrobus in terms of the City of Joburg many services! Up-To-The-Minute information regarding MetroLINK ’ s services complete as possible so that we can identify the location and forward comments. Provide commendations, complaints or suggestions 7 a.m. to 6 p.m. closed weekends major.: CustomerRelations @ metro.net 213.922.6235 1.800.464.2111 ; if metro bus customer service is your `` go ''... Metro Regional Transit District Sandoval County Office 1804 much more while the phone number is changing, the new State!, lost and found, and helpful how-to videos Card, a Card. Nw washington, DC 20001 & updated to the Customer service points ; bus and Metro staff Digital... Medicare, people with disabilities … Customer service representatives everything: new tools, service status data, lost found... Sandoval County Office 1804, you can still place orders over the telephone contacting... Of ways you can still place orders over the metro bus customer service by contacting our Customer Comment form to provide commendations complaints. Waite Park, Minnesota premières lettres et choisissez dans la liste de.... Station Customer service representatives, Metro is proposing an across-the-board Fare simplification to deliver world-class Metro services,... On Compass Card, a smart Card for Transit in San Diego remains to... All MTA services, dial 511, the new York State Transit and traffic line results login!