If you are the type of person who likes to go into physical bank branches, you might be disappointed with Simple Bank. 3. Simple is keeping my money, blocked my card and wont respond to my messages. My last result was to write this letter to simple customer service who themselves are also a major problem. SB Dayton-south 3001 Rhea County Higway Dayton, TN, 37321 ‎Simple is one of the first mobile banking apps that has helped customers budget and save since 2012. Post a Review. I use it to budget all (or close to all) of my fixed/regular expenses. We did not think for a day to change our mind even after having some free offers from other providers. 1. After all, providing high-quality products, services, and customer care brings money to the bank. Keep up the great work! Otherwise i would not recommend. Turn spare change into big savings with Round-up Rules. The journey has been seamlessly awesome, high class customer care, consistently improving the features and services. 3.8 out of 5 stars. What they call customer service SIMPLY sucks. Photo deposits constantly rejected for no reasons. I really recommend everyone use Simple. Moreover, I'll receive error messages after error messages trying to transfer money to Simple from my connected bank account. Several of the comments in this Simple Bank review page expound about how the Simple Bank customer experience is “ridiculously easy” … Are There Simple Bank Reviews from Customers? I sent screenshots of my communication with the delivery service and restaurant to show I took every step to resolve the issue. Why Simple If you’re this complicated. It isn't allowed for some reason, meaning that you will never speak to someone that can actually get anything done. Customer service was also extremely incompetent and negligible, the first call being for 1 hour with no solution, the second call being a half hour long and to be hung up on. These three companies also provided easy-to … Yes, you can use the switching service for all of the basic bank accounts in our table except Virgin Money's Essential account. You will never be able to speak to a manager. Simple is a mobile Application, and horrible service Simple randomly blocks account access, closes down accounts. You’re probably familiar with social proof. Let me begin by saying I've been using simple to save for the past month now, and I inexplicably have nothing positive to say about the app. :). Quality customer service is extremely important. Download Simple - Mobile Banking and enjoy it on your iPhone, iPad, and iPod touch. 2 13%. The only in-person banking service available with Simple is access to 40,000+ fee-free ATMs through the Allpoint ATM network. The best online banks of 2021 feature competitive interest rates, low or no fees, convenient digital access, FDIC insurance and excellent customer service. Some people have become homeless, and can't access their: disability, social security, stimulus, child support payments, paychecks, unemployment benefits. I can't wait to see what you guys have in store. ... Latest Customer Reviews. I have never had a more pleasant customer service call. The number of repeat customer service calls (within one month) to … Needless to say another half hour passed and nothing. Since 2014, Simple has been part of the BBVA Group, one of the largest banks in Europe. They close accounts without explanation, freeze accounts that deposit checks and hold or take your money without any notice or timeline when you’ll get it back. The Simple app on Android is now one of the most beautiful apps on any platform… Awesome job, @simple. Firstly, the app won't allow me to use it on multiple phones at ones without it logging out over and over again and asking for verification code every time it logged out. Simple is a great bank overall. Do not open an account on behalf of someone elseIf anyone asks you to open a Simple Account to receive funds, it is an attempt at fraud. Choose a real bank. The app now always crashes and the moble deposit NEVER work and has glitches.I rather trust my dog with my money at this point. Believe the reviews. The main dashboard is smart. Do not share your login or account information with anyoneNeither Simple nor any other legitimate institution will ever ask for your account information. Simple is a free, all-digital checking account designed to be used mostly on your smartphone. I had questions during the signup process and customer service was friendly and professional in helping me understand things. 4 12%. That's about $3000 I had no idea how to save before Simple. I am always put on hold and it can go from 1-3hrs and still nobody picks up. Traditional Banks are immediate or take up to two days maximum. It’s simple! It's not a fantasy, it's @simple. You’ll be greeted by an annoying robot that won’t quit talking. Hours are somewhat limited compared with those offered by some major banks, with phone support only available from 6 a.m. to 4 p.m. Pacific Time on weekdays and 7 a.m. to 2 p.m. on Saturdays. These guys are awful and I’d recommend using someone like Chime hows service is amazing. Extremely complicated experience and anything BUT simple. One star is one too many for these guys. Meanwhile, at Credit Karma, Simple also generates 4.5 out of 5 stars with one hundred and sixty-three reviews listed. You guys are onto something. The bank also received the highest score in a separate survey where we asked customers to rate financial brands’ level of service during the first four months of lockdown (87% rated it positively). Customer service is great, it's easy to withdraw cash at places like Walgreens, I feel like I'm so organized now with my spending, and I can't wait to see what services and features they will offer next. If not, social proof is our tendency to … I am trying to close my account now and it's been 4 days and it is still not closed. Nearly every aspect of its service was rated five stars by customers, including online banking, the mobile banking app, complaints-handling and overall customer service. Simple does not communicate with its customers, and as you can see from the reviews here, they seize money. Simple - Read unbiased reviews of Simple, rated 4.0 out of 5 stars by 488 users ... For a bank that has prided themselves on cutting edge technology and convenience, paper cheques definitely should not be on their menu of services. Let's simply put it as being a pain in the rare to used. I thought it was the mobile app so I tried on my computer but the same error message persisted. However, those are not my frustrations ooh No. Stay away from this bank. An increasing number of customers are being targeted by fraud scams. Very condescending staff who do not care about customers. They sometimes get political, which comes across as unprofessional. Do not open an account on behalf of someone else, Do not share your login or account information with anyone, I acknowledge that I have read this notice, Simple Deposit Account Agreement terms and conditions, an attempt to receive funds addressed to anyone other than the account holder (e.g., someone tries to deposit funds into your account that are intended for someone else), a customer shares their login information with another person (e.g., you give your password to someone else so they can use your account). Thanks for making such a great product. It is confusing at first and has some growing pains but I'm really liking it. But is Simple giving people a better alternative? Simple is not so simple. I am excited to finally see some innovation in the banking space. Simple Bank's parent company, Spain-based international bank, BBVA, is one of the largest banks in the world and highly rated by every major credit rating agency.

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