You don’t have to sync after every single change, but sync when you’re done making all of the updates / changes you’re making. Then I realized I hadn’t assigned any of the categories to the “All Items” main category, resulting in a situation where my “all items” screen on the POS didn’t bring up a single item! And they can grow with a business as necessary. With hardware explained, let’s move on to the features and functions of the systems. | Vital Plus The Innovative Retail & Restaurant POS System Vital Plus offers intuitive reporting and easy-to-use tools, without being overly complex and without a huge investment. I opted for that training and the team scheduled a phone call for a few days later. Search for your desired solution below, but please understand that this list is not exhaustive. Acquired by Global Payments. Despite the sparse setup instructions in the boxes, I was able to set up three of the five devices with minimal issues. When you accept a cash payment using the E13, you can choose to have the register open automatically when you enter the amount of cash received. The free newsletter covering the top industry headlines. For the purposes of this review, I’ll refer to the E13, as that is the one I tested. TSYS will need to prove that Vital POS delivers something better or different than the throng of other competing products. The Vital system also supports staff timeclock on compatible devices. The Select X8 offers almost all of the same functions as the E13, but in a more compact machine. Both the corporate TSYS Merchant Services and independent TSYS-compatible processing companies work with CardFellow. TSYS bought out Visa’s share in 2005, including rights to the Vital brand, and renamed the business as TSYS Acquiring Solutions in April 2006. By default, the Vital system includes an “All Items” category. The items you set up here are what your cashiers / servers will see when they ring up orders. Choosing “refund items” allows you to select only particular items to refund, while “full refund” returns the entire original transaction amount. The more detailed sales reporting allows you to drill down to view sales by day, hour, month, week, user, and register. Vital has options for both “retail” tipping (gratuities that are left at the time the card is run) and “restaurant” tipping (gratuities manually adjusted to a transaction later.) Explore Restaurant Solutions. Vital doesn’t set up any subcategories by default. When you add an item to your Item Library, it will be marked “active” by default. If you run a shoe store, you might choose a structure such as: Category – Women’s Shoes. Ask for a quote. It’s good practice to get in the habit of syncing whenever you’re done making a change or series of changes. TSYS will need to prove that Vital POS delivers something better or different than the throng of other competing products. Fill out our two-minute signup form to get started and receive access to CardFellow-exclusive member pricing. From there, you can take payments for the split payment. To add any product to a competitive quote you’ve received, simply click the blue “+” next to the “Equipment & Software” label in your quotes. code ID to any processor. Here are just a few of the useful features: Intuitive sales reporting helps you track business performance Want to use the numbers? Items can belong to multiple subcategories if relevant. Interested in pursuing a Masters in Business Analytics but have a ton of questions about it? With its new POS product family, TSYS aims to capture more of the small- and medium-sized merchant market for payment processing solutions, which means it is also taking direct aim at the likes of Square, Poynt, Stripe, First Data and others that saw opportunity in this segment of the market early on. All “types” of card payments, including credit and debit, magstripe, contactless, or EMV chip, are simply under the “card” payment method. This option comes in handy for employees that perform work in one role part time and another role the rest of the time, with different pay rates for each role. It’s Vital’s inventory management module, and it’s where you can set up your item catalog or menu. These cloud-based products help merchants do more than just accept payments. Pay rates are specific to employees – they do not apply to roles overall. A simple in-store solution that lets a merchant run their business from a single, all-in-one countertop solution. The Vital Plus is an elegant, sleek-looking terminal that accepts all forms of payment and offers a thermal receipt printer. Vital includes a lot of great features like an integrated timeclock and inventory manager. There are two “components” to Vital POS systems: the POS app and the Back Office portal. It’s important to get set up with the correct tipping version for your business. Let everyone know what you think about this product. If you’re a CardFellow member, you … The terminal is a host unto itself. This is helpful to others that are considering this product. Vital Select. Item alerts will pop up when a staff member selects that item, reminding them of any restrictions or notices. Zoom POS POS Systems. This is one of the places that tripped me up in setting up the devices prior to Vital team support. The Vital Back Office portal allows you to manage multiple aspects of your business, including your inventory, sales screens, employee profiles, payment details, and more. Vital uses technology TSYS obtained last June when it shelled out $13.4 million in cash to acquire Jacksonville, Fla.-based iMobile3, a provider of POS products and an … From there, you would add the individual shoes to the item library, setting pricing, names, SKUs, and any other info that you want to include. Write a review about it. Built for busier, more complex, in-store environments that need fast, full-featured and larger point of sale options. Eager to try ringing up a sale, I entered a few times into the item library. You can then assign it to the appropriate category, subcategory, and screen layout. Screen Layouts – Women’s Shoes, Men’s Shoes, Kids’ Shoes, Sport Shoes. Mark items inactive if you’re out of stock or temporarily not selling the item. TSYS believes it can go toe-to-toe with the rest of this crowd, but there are risks. For some reason, all of the Vital equipment has multiple names. However, when you go to actually process a payment, it will not work unless both devices have an ethernet connection. You can elect to allow or not allow individual features, or permit / restrict the entire category. Keep in mind that only the E13 lets you connect a PIN pad if you want to accept PIN debit transactions. TSYS’s Vital point of sale systems give you a feature-rich POS app in sleek, modern-looking hardware with color touchscreens. The E13 also requires the PAX PIN pad for PIN debit transactions, EMV chip card transactions, and contactless payments like Apple Pay. 2:35. Learn More. The system splits permissions into several categories, each with multiple functions. create our product content: There are actually two options for Vital POS systems – the Vital Select X8 and the Vital Select E13/E15. Click on a solution to learn more. When you sign in as an administrator, you’ll see a screen with 7 choices (sales, management, reporting, admin, items, training, and more) but only Sales and Management deal with the day to day POS functions. It doesn’t include a cash drawer, but you can connect one if you’d like. Log In. TSYS Merchant Solutions is a registered ISO/MSP of Wells Fargo Bank, N.A., Concord, CA; Synovus Bank, Columbus, GA; and Deutsche Bank, New York, NY for Visa and Mastercard transactions only. Not a member yet? Back Office provides sales summaries (including gross and net, sales by card type, and tax and refund summaries), profit margin details, comparisons with other time periods, and more. Despite the name differences, they are the same device. The categories include item library, management, register, transactions, security, and store. Built for busier, more complex in-store environments that need the fastest, most full-featured and largest point of sales options. If your dimensions are off, the logo may be cut off, so be sure you’re following the logo specifications. If it is unplugged or the power goes out, it will not turn on. You can connect a PIN pad to the E13 if you want to accept PIN debit cards or contactless (NFC) payments. Once you add items, remember to sync every Vital device so it has the most updated inventory. After you’ve opened the register / batch for the day, you can enter sales by searching for items you’ve set up in your inventory, scanning barcodes, or manually entering a new item. (Note that if you’re looking at reports by item, that can cause difficulties. Fortunately, even though I didn’t set things up in the optimal way initially, it’s fairly easy to make changes without deleting everything you’ve done and starting over. ... Vital Point of Sale Recommended for you. In addition to the one-time hardware costs, you’ll pay a monthly software fee, which covers both the Vital Back Office and POS app. The X8 does not support PIN entry. See Details . Heartland offers mobile credit card processing services with the highest level of payment security. If you don’t sync your device, users who sign in won’t see any changes or updates. 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